Customer Service and Sales Interaction
Thursday, May 27, 2010
Providing exceptional customer service is an integral part of every call center’s success. It is the main reason why customers keep on coming back again and again. Services that are delivered successfully by customer service call centers do not only provide satisfaction to your customer but also proactive sales interaction.
Customer service and sales interactions have increased and today's technology allows your business to handle more of them than ever before. Sales interaction between sales representative and their customers is a great factor in building relationship and trust. It is therefore proposed that the sales representatives must have positive relationship with their clients for customer’s retention.
Okay, now it's your time to talk - what do you have to say?
